We have an important update regarding Quarterly settlement of Running Account of Client’s Funds lying with ProStocks:

What is present practice of Quarterly Settlement of funds?

Present SEBI regulations requires that every stock broker should do settlement of funds for each client by returning excess (surplus) funds (balance) lying with Stock broker, once in every calendar quarter and gap between two such settlement should not be more than 90 days.

Stock broker are free to decide day of settlement and which can different day for different client.

This does not mean client will not get funds as and when requested. Clients are free to request withdrawal of funds as and when they wish and as many time as they want.

This settlement means whether the client has requested or not, Stock broker must return the excess funds once in every calendar quarter.

How to calculate surplus (excess) funds:

Clear Credit balance on the day of settlement:

Less: Funds PayIn due from client in next two working days

Less: Margin Obligation on unsettled open position

Less: 125% of Margin Obligation on the day of settlement

Balance if positive is Surplus / Excess funds. If negative it is deemed settlement, as nothing is payable under settlement mechanism.

What is the new change?

As per new SEBI circular SEBI/HO/MIRSD/DOP/P/CIR/2022/101, effective from Oct 2022 to Dec 2022 quarter,

All Stock Brokers across exchange and segment needs to do settlement of funds of all their client on First Friday of every calendar quarter. This has market wide impact.

First such date for settlement is 7th October 2022. We will initiate the settlement on the 7th and the funds should come to your bank account between 7th Oct 2022 night and 10th October 2022 morning. Since all the Stock brokers are doing across all their client on one single day may cause pressure on banking System and there may or may not be delay.

Important points to note:

Upcoming 4 Quarterly settlement dates are:

Dear ProStocks Customer,

We have an important update regarding your Trading account login:

As per new Exchange Regulations, We need to implement Two Factor Authentication (2FA) login for your Trading account on or before 30th September 2022 in which one of the authentication factor need to be possession based.

Please refer NSE Circular Reference: 36/2022 (PDF).

How to login for the first time post Two Factor Authentication implementation?

Click on Get OTP option and proceed to enter USER ID and PAN to receive OTP on registered email address and mobile number (SMS will only be sent to Resident clients)

Enter Client Code, Password and the OTP received on email/sms to login to the mobile application. Once logged in, you can enable either Biometric or Google Authenticator to login instead of requesting for an OTP every time before login.

Biometric Login Activation (Most preferred option)

Login to the mobile application, use Password and Security option from user option to enable Biometric login. (Face ID and Fingerprint are accepted)

Once Biometric is enabled, the next time you login, Mobile application will first authenticate Face ID/Fingerprint and then ask for the Client Code and Password to login.

TOTP: (Time Based One Time Password):

TOTP can be generated by using Google Authenticator application on your Mobile or Laptop/Desktop.

Google Authenticator:

Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2

App Store: https://apps.apple.com/in/app/google-authenticator/id388497605

Steps to Enable TOTP:

1. Download Google Authenticator application and click on ‘Get Started’ option.
2. Enable TOTP by using ‘Authenticate using TOTP’ under Password and Security option. Click on ‘Add to Authenticator’ to add the account in Google Authenticator application (You can also scan the QR code to add the account to authenticator application)

   

3. Authenticator will automatically open once you click on ‘Add to Authenticator’ and ask you to save key for your Account, click on ‘Okay’ to add the account to your Authenticator application.

   ‘PROSTOCKS STAR’ will now be visible in the Authenticator application. OTP will auto generate every 30 seconds, long press on the OTP to copy the OTP and paste it on OTP/TOTP section of the login screen.

   

Two Factor Authentication login for ProStocks Star Web:

If TOTP has already been enabled for Mobile application, same can be used for Web login as well.

Step 1: Click on the ‘Get OTP’ button and enter PAN to receive OTP on your registered email address.

Step 2: Once logged in, go to the user option and enable TOTP option to login instead of requesting for OTP every time.

Step 3: Scan the code from your Google Authenticator App and it will automatically add ProStocks Star to your application. Now you can use this TOTP along with Password to login. (Also refer Screen 3C and 3D).

Two Factor Authentication login for ProStocks Star Desktop:

If TOTP has already been enabled for Mobile application, same can be used for Desktop login as well.

Step 1: Click on the ‘Get OTP’ button and enter PAN to receive OTP on your registered email address.

Step 2: Once logged in use the Help option to access Profile and enable TOTP. Click on 2FA to view the QR code for Google Authenticator.

Step 3: Scan the code from your Google Authenticator App and it will automatically add ProStocks Star to your application. Now you can use this TOTP along with Password to login. (Also refer Screen 3C and 3D).

Important Note: This is an industry-level change initiated by the Exchanges for the protection of the Investors.

We strongly recommend clients to use Biometric option to login to mobile application and TOTP option for Web and Desktop.

OTP : One time numeric password received through Email or SMS

TOTP : Time based numeric OTP generated through authentication app like Google Authenticator

In case of any difficulty, please do write to [email protected] or call +91-22-62434343 and press 3 for tech support.

Team ProStocks

As per G.S.R. 112(E) dated 13th February, 2020 of Government of India it is mandatory for Indian Resident who is having PAN should link their Aadhaar on or before 31st March 2022.

As per Section 139AA (3) of https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax Act 1961 Non-Resident Indian (NRI) are exempt from quoting Aadhaar if they do not have Aadhaar Number and their NRI status is captured in Pan database.

If you are Non-Resident Indian (NRI) and do not have Aadhaar Number then kindly go to the https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax website and Submit Grievances to update your Resident Status as Non-Resident Indian (NRI) at the earliest.

PAN will become inoperative if a client failed to inform his/her NRI Status to https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax Officer.

Only https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax Officer has software to do this marking. Please note that PAN Database does not have Residential status as NRI even for those NRI who are filing Return as NRI from many years. PAN Database does not capture status as NRI by merely filing Return of Income as NRI.

Kindly follow below steps to Submit Grievances from https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax website (This may or may not work, suggested method is to write to your Assessing Officer (AO) and get changed the status in PAN Database)

Step 1 - Click on the following link and login to the https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax portal buy using your Pan Number and Password https://eportal.incometax.gov.in/iec/foservices/#/login

Step 2 - Then go to Grievances option on menu bar and click on Submit Grievances

Step 3 - On Submit Grievances page select Department as AO

Step 4 - On next page select Category as Pan related application and Sub-Category as Change of Citizenship Flag and click on Continue.

Step 5 - In Grievances Description box you need to write following message – “I am Indian Citizen and Non-Resident Indian (NRI). As per Section 139AA (3) of https://eportal.incometax.gov.in/iec/foservices/#/login" target="_blank">Income Tax Act 1961, NRI are exempt from quoting Aadhaar if they do not have Aadhaar. I do not have Aadhaar. Please mark my residential Status as NRI in Pan Database so my Pan does not become inoperative.”

You can also attach documents as a proof of your NRI Status and then click on Submit Grievance

Please go to the below link to watch video

https://www.youtube.com/watch?v=Yph4rkfLZBQ

Kindly use below mentioned link to tender escorts shares in open offer without physical dis slip https://edis.prostocks.com/?ClientCode=XXXXX (Put your Client Code in place of XXXXX) when you copy this on browser, you will see the below screen.

Part A

Step 1 : Generate TPIN, in case you do not have T PIN then generate it by clicking on Generate T PIN option.

Step 2 : Enter quantity to be tendered against Enter Quantity column and tick the next tick box as shown on screen below. Please make sure that Trade Date as Current Date, Settlement Type as Open Offer and Control BO ID as mentioned in the offer letter received by you. Click on Generate EDIS Button.

Step 3 : When you click on Generate EDIS Button, You will be taken to CDSL Website and you will see below screen, wherein you need to enter T PIN

Step 4 : You will see below screen where you need to enter OTP received in email or mobile. CDSL send OTP on email as well as Mobile (For Indian mobile number). NRI will receive on email only.

Step 5 : You will see below success screen. This will complete first part of tendering process.

Step 6 :

Part B - ProStocks will upload your EDIS instruction to CDSL system.

Part C - Once Part B is completed you will receive SMS as well as email to authenticate the tarnsaction through otp on the link send in the email or go to this url https://www.cdslindia.com/Authentication/OTP.aspx?id=O" , give your PAN number and authenticate on below given screen.

You will see the scrip, Quantity and Destination Demat Account. Please ensure that all information are correct and submit.

Please ensure that above entire process is complete on same day before 6 PM and confirmed to us. Please ensure that this is done at least a day prior to last date of submission.