ProStocks advanced IVR allows you to take five most sought after reports yourself either on same call or on your email ID.
You will need to call from your registered mobile number to +91-22-62 43 43 50.
System will recognize you based on your registered mobile number and no further authentication required.
In case you have your family members account also against the same mobile number with ProStocks, system will recognize this and you would be automatically asked to select client code for which you need the report / information.
Thereafter:
- Press 1 - In case you need information over the phone (Mobile):
- Press 2 - In case you need information on Email:
- Press 9 - For Assistance with customer care representative for call-and-trade or any other enquiry.
Thereafter:
- Press 1 - for Balance Confirmation
- Press 2 - for Bill Summary
- Press 3 - for Stock Holding Report
- Press 4 - for Trade Details
- Press 5 – for Net Outstanding Position
Alternatively, you can directly dial the required enquiry using below options.
- Press 11 for Financial Balance Confirmation over the phone
- Press 12 for Bill Summary over the phone
- Press 13 for Stock Holding Report over the phone
- Press 14 for Trade Details Summary over the phone
- Press 15 for Net Outstanding Position over the phone
- Press 21 for Financial Balance Confirmation on your registered Email ID
- Press 22 for Bill Summary on your registered Email ID
- Press 23 for Stock Holding Report on your registered Email ID
- Press 24 for Trade Details Summary on your registered Email ID
- Press 25 for Net Outstanding Position on your registered Email ID
S P Toshniwal
Founder and CEO
www.prostocks.com