In case your have tried three wrong attempts and your account is locked, you need to call our helpline @ +91 22 62 43 43 43 or send email to [email protected] with your user id.
When admin from ProStocks unlock/reset your account, client is going to receive a system generated email with temporary password. With this password client need to change password on first login. This temporary password will allow client to do login into trading application but will not allow placing order until password change.